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| WHAT TO EXPECT WHEN YOU CALL |
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| Your call is screened to confirm that you are looking for products or services we provide. We don't do garage doors or residential doors. We also are not in competition with our customers so we don't Install doors and hardware. We are your local distributor for a hand picked group of doors and builders hardware which we have chosen as the best quality for the best value. I have a hundred books behind my desk filled with pages of products which are designed to secure your building and protect the occupants. We can get any one of those products in any combination of applications to suit your needs. That's our job. BUT WE GO JUST A LITTLE FURTHER THAN OTHERS SUPPLIERS. We stock the doors and hardware which fill your needs and save you money. We tell you when we don't think something will work so you don't lose time and money. We answer your questions with more questions to see if you know what you want, and add guidance where needed. We tell you what others like yourself are using and why they are using that particular item. We warn you about codes and ordinances, about certain towns and inspectors and help you help your customer. IT'S CALLED CONSULTING, ANALYSIS AND ADVICE..... WE CALL IT CUSTOMER SERVICE. |
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| We stock a large selection of stick material in the event you call with that "I NEED IT NOW" order. It is not uncommon for us to build a custom sidelite frame for same day delivery. |
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